BetsAmigo Casino Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you create an account and use the BetsAmigo site and services in Canada. We are committed to respecting your privacy and to handling your information in a clear, secure and responsible way. The policy describes the categories of data we collect, why we use it, how we protect it and the choices available to you.

Types of data we collect

We collect several categories of information to operate your account, provide services and meet legal obligations. Information is collected directly from you, from your use of our services, and from trusted third parties involved in payments and identity checks.

Personal data

Personal data includes information that identifies you or can be used to contact you. Typical items we collect are your full name, date of birth, address, email address, phone number and copies of identity documents provided for verification. We also collect account credentials such as username and password.

Technical data

Technical data relates to how you access and use our services. This can include IP address, device type, browser and operating system, cookie identifiers, device identifiers, language settings and log information. We use technical data to maintain site functionality, prevent fraud and improve performance on mobile and desktop.

Transactional data

Transactional data covers financial and activity records. This includes deposits, withdrawals, payment method details, transaction timestamps, bet and game history, and any communications about transactions. Transactional data is kept to support account operations, payments, disputes and compliance obligations.

Use of information

We use your information to create and manage your account, process payments, verify identity, prevent fraud, respond to support requests and comply with legal requirements. We also use data to improve our services, personalise your experience and send important service messages. Where we send marketing, we will do so with your consent and you can opt out at any time.

Data protection practices

We protect data using administrative, technical and physical safeguards designed to reduce the risk of unauthorized access, disclosure or loss. Access to personal information is restricted to staff and service providers who need it to perform their roles. We retain information only as long as necessary for operational, legal and reporting purposes.

Cookies and tracking technologies

We use cookies and similar technologies to support site functionality, remember preferences and analyse usage. Some cookies are strictly necessary, while others help us measure performance or deliver personalised content. You can control cookie settings through your browser or device, though some site features may be affected.

User rights

As a user in Canada you have rights to access and correct personal information held about you. You may also request restriction of processing or ask for deletion where permitted by law. We will consider all requests and respond in accordance with applicable privacy rules.

Access, correction and deletion of data

To review, correct or request deletion of your personal information, contact our support team through your account or email [email protected]. We will verify your identity before fulfilling requests to protect your account security.

Information sharing and third parties

We share information with payment processors, identity verification services, fraud prevention partners, game providers and other service suppliers that support our operations. We require third parties to protect personal data and to use it only for the purposes we specify. We will not sell your personal information.

Privacy policy updates

We may update this policy from time to time. When changes are material we will notify you by posting an updated version and, where appropriate, by email. Continued use of our services after an update means you accept the revised terms.